API FAQs

An API (Application Programming Interface) is a set of rules and specifications for building and interacting with software applications.

The API documentation can be found at https://developer.simprogroup.com/apidoc/

It provides detailed information about endpoints, parameters, and response formats.

For general questions and discussions about the API, please visit our API forum at https://apiforum.simprogroup.com/

Our community can provide valuable insights and assistance.

While we offer comprehensive API documentation, we do not provide one-on-one training or support for general API usage. Please refer to the API documentation or our API forum for assistance. Should you require additional technical support or if you have specific integration requirements, we recommend speaking with a Simpro partner: https://www.simprogroup.com/partners

We welcome your feedback on potential API enhancements. Please submit your feature request on the Simpro Product Portal.

Include as much detail as possible about the desired feature.

We appreciate your interest in new features. We review all feature requests and prioritise them based on overall customer demand and customer business needs. New features developed will then be documented in https://developer.simprogroup.com/apidoc/

However, due to the nature of shifting demand and prioritisation, we do not publish timelines.

If you encounter an error or unexpected behaviour in the API, please provide detailed information about the issue and submit it to Support, including:

• API endpoint
• Request parameters
• Expected response
• Actual response
• Steps to reproduce the issue
• Screenshots or error messages (if applicable)
• Build details (URL as least)

Our support team will prioritise bug fixes based on severity and impact. We will provide updates on the status of your bug report as soon as possible.

The API forum is monitored at least once a week by the developers team.