simPRO's Learning Toolbox

Request Access

Please complete this form to request access. Further instructions will be sent via email once you are verified.

Overview

Want to learn simPRO? simPRO's Learning Toolbox contains a range of self-paced learnings to build your simPRO knowledge. View a full list of all materials and courses available in Learning Toolbox Materials and Courses.

To access the Learning Toolbox:

  1. Go to learning.simprogroup.com.
  2. Enter your Username.
    • This is the email address that was used to register.
  3. Enter your Password.
    • If you ever forget your password, click Forgot Password to receive an email with a password reset link.
  4. Tick the Remember me check box to remember your login details on your current device.
  5. Click Login Now.

A screenshot of the All Learning tab.

All Learning

The All Learning page allows you to browse through and register for all content. Content is made up of courses, which contain individual materials.

Courses

This subsection allows you to register for courses. Click FLIP FOR MORE to view a brief overview and the topics covered in that course.

Courses contain content for understanding an entire topic, and are made up of materials, which can include eLearning, video, Help Guide resources and knowledge checks.

Navigate and search through the complete list of courses available on simPRO's Learning Toolbox. Courses contain a set of Required modules. The course is marked as Completed once all Required Materials have been completed.
Materials

This subsection allows you to register for individual materials. Click FLIP FOR MORE to view a brief overview of the material content.

Materials are individual learning content, which allow you to understand a specific part of a topic.

Navigate and search through the complete list of learning materials. These can include eLearning, video and Help Guide resources. The material is marked as Completed once the content has been completed.

Categories

Click Courses or Materials on the All Learning page to view a list of Categories. You can filter courses and materials alphabetically.

Click each Category to filter further through course and materials.

Search

A screenshot of the search bar.

The search function filters through Courses / Materials or both depending on the check boxes selected. You can search for courses by title, and you can search for materials by title and keywords. You are shown the top 5 results. To see all results, press Enter.

My Learning

Click My Learning to browse through all content you've already been registered for:

My Courses

Displays a list of courses you have registered for.
My Materials

Displays a list of materials you have registered for.

To register for courses and materials:

  1. Under All Learning, click Courses or Materials.
  2. Navigate using Categories or Search to find the content, as required.
  3. Click Register to undertake the selected course or material.
  4. Click Start to access learning content in the registered Course or Material.
  5. Your Progress is saved, so you can exit the learning at any stage and resume to finish later.
  6. Go to My Learning to continue Courses and Materials you’ve registered for.

A screenshot of the progress bar.

Your course progress is displayed as a bar and a completion percentage. A course’s status is marked as complete once all required materials have been completed.

A material’s status is marked as complete once the content within has been completed.

Click Reports to view the Learner Reports section. This section displays all courses and materials you are registered in and your progress.

Click the Transcript to view and print a summary of all completed learnings.

From the My Profile section you can view or edit your profile and change your password.

Click Edit to add or change your display picture, About Me blurb, and your private / company information and contacts details.

IT recommendations / requirements

The Learning Toolbox is best viewed on PC devices.

Learner expectations

When interacting with facilitators, support staff or fellow learners, please be friendly and respectful.

Discuss with your manager the expectations and allowances around your use of the Learning Toolbox.

Learner support or feedback

Please contact our support staff if you require any further information, assistance or feedback. You can also make suggestions for improvements through support.

Create a case or start a chat in the Helpdesk.

Or send an email to the appropriate address:

  • Australia is customersupportau@simpro.co
  • New Zealand is customersupportnz@simpro.co
  • United Kingdom is customersupport@simpro.co.uk
  • United States is support.us@simpro.co

The Learning Toolbox stores profile data and completion data of all learnings undertook on the site. This includes all information present on your profile page and the completion data of individual courses and materials.

Deactivate Account

When your account is deactivated you will no longer be able to log in and your account will be permanently deleted after 12 months.

Delete Account

When your account is deleted all learning progress data is destroyed along with any personal information.

If you would like to deactivate or delete your account please contact support.

Lost or forgot password

Go to learning.simprogroup.com, and click Forgot password?. Enter your Username and click continue to receive an email that allows you to reset your password.

Lost or forgot username

Please contact support for assistance.

The Learning Toolbox is not displaying correctly

Try force refreshing your browser.

  • Windows: CTRL + F5
  • Mac/iOS: Apple + R or Command + R

The learning material is not loading

Make sure that you have the Learning Toolbox open in only one tab, and only one material open at a time. Alternatively, try closing all browser windows and reload learning.simprogroup.com.

Materials not marking complete

In order for a course or material to mark as Completed, all the contents of a material need to be completed or viewed.

If you have completed the contents and the material isn’t showing as complete, try force refreshing your browser:

  • Windows: CTRL + F5
  • Mac/iOS: Apple + R or Command + R