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Last Updated: July 30 2020
This report displays a log of all job statuses updated in Connect, and is useful for schedulers to monitor the statuses of mobile jobs. As all statuses are geostamped, you can view a map of the locations where the job statuses were updated at the bottom of the report using job numbers as a reference.
To view the mobile status updates for a specific job, go to the Mobile tab in a job card or the Schedule tab in a job. Learn more in How to Complete Job Cards in simPRO and How to Create a Service Job / How to Create a New Project Job .
US only: If you use simPRO in the United States, the term 'work order' is used instead of 'job card'.
The report displays the following information:
|Date||The date the status was updated.|
|Time||The time the status was updated.|
|Geostamp||If geostamping is enabled on the technician's device, the coordinates recording at the time of the status update are displayed here. Learn more in How to Set Up Connect.|
|Accuracy (m)||The accuracy of the geostamping determines the size of the circle on the map. Fewer metres means the circle is smaller and the location has been pinpointed and geostamped more accurately.|
|Job||Click the job number and the corresponding job name to open the job.|
|Quote||Click the quote number and the corresponding quote name to open the quote.|
|Customer||Click the customer name to open the customer card file.|
|Site||Click the site name to open the site card file.|
|Employee||The logged in employee who updated the status.|
|Status||The status that the employee selected.|
|Colour||Colours are associated with statuses for quick reference. Learn more in Status Codes and Automatic Triggers.|
|Map||If the status has a geostamp, a pin is shown on the map when this check box is selected.|
The map shows both site locations and geostamped locations. Site locations are coloured pins and geostamp locations are grey pins with a coloured circle corresponding to the geostamp accuracy.
To quickly zoom in on a specific site, click the magnifying glass icon next to the job or quote number. To remove a pin from the map, clear the check box next to the job or quote number.
If the job or quote number has a line through it, this means that the site address could not be verified. You may wish to check the address in the site card file.