Service Levels

How to Create Service Levels

Overview

Service levels determine the service and testing frequency for an asset. When you assign service levels to asset types, you can create failure points for the technician to select when testing to explain why the asset failed, and add recommendations to failure points to suggest how to rectify the failure.

When you add a new asset to a site, all service levels assigned to the asset type are added to the asset. You can add or remove service levels as required by your contracts.