About Delight

Overview

Delight is an AI-powered email marketing solution for field service businesses. It integrates directly with Simpro Premium and your website, reviews your branding, customers, quotes, jobs and invoices and automatically generates and sends customized marketing emails based on the customers potential needs and service history.

In order to view content or perform actions referred to in this article you need to have the appropriate permissions enabled in your security group. Go to SystemA screenshot of a schedule icon with a grey calendar icon and an arrow. > Setup > Security Groups and access your security group to update your permissions. The relevant security group tab and specific permissions for this article can be found here:

API

Delight connects with Simpro Premium and automatically nurtures, upsells, and re-engages past leads and customers - boosting jobs and revenue. Delight sends personalized emails based on job history, expired quotes, and maintenance schedules, helping convert customers to recurring service contracts. Delight’s AI Powered Setup is quick, requires no upkeep, and delivers clear ROI with full visibility into the jobs and quotes it drives.

You can update your company settings, and email preferences in Delight to ensure it fits your business.

To get a demo or talk to someone about Delight, visit the Simpro website.

To learn how to configure Delight see How to Sign Up and Integrate with Delight.

To learn more about how to use Delight after it has been set up, see How to Use the Marketing Dashboard, How to Manage Customers in Delight, How to Review Conversions and How to Manage the Service Catalog.

Interested in this add-on? Contact us.

Interested in Simpro and want to learn how its features can benefit your business? Visit the Simpro website to discover more and request a demo today.