How to Set Up System Defaults

Overview

To change system defaults, go to System > Setup > Defaults > System. Changing these settings reduces the data entry and simplify system processes. After changing system default settings, click Save to update your changes.

General

Mandatory Fields	When Off is selected, only card file names are mandatory to be completed. When On is selected, additional fields are made mandatory. Learn more in Mandatory fields.
Date Format	Change the date format system-wide. This impacts scheduling.
Time Format	Change the time format system-wide. This impacts scheduling.
Number Thousands Format	Change the format of numbers over a thousand system-wide. This impacts importing and exporting data, for example, a CSV with spaces may result in numbers being treated as text in your spreadsheet.
Negative Number Format	Change the format of negative numbers system-wide. This impacts importing and exporting data.
System Alert Time	Set alerts to trigger a certain number of days prior to the due date.
No. Rows on Screen	Select 25, 50, 100 or 250 as the maximum number of rows a table can have on one page. This impacts the speed of the page loading.
Licence Release	Enter how long a user can be inactive before their licence is released to another user waiting to log in. The number of active licences / subscriptions you have purchased for your business is the same number of users that can be logged in to your Simpro Premium build at one time. An inactive user is only logged out after the specified time limit when another user attempts to log in and there are no other licences available. They are not automatically logged out after the time limit if no other users are attempting to log in.
Prepaid Time	Select Customer to share the credited Prepaid Time across all the customer sites or select Customer & site based to manage each site independently within that customer.

Mandatory fields

When creating or editing a record in Simpro Premium, such as a new customer card, the fields marked with an asterisk (*) are mandatory. If you try to save without entering data in these fields, a warning message appears.

By default, only the name of the card file entry is mandatory. To make additional fields mandatory:

Go to System > Setup > Defaults > System.
Under Mandatory Fields, select On.
Click Save.

The following fields in card files are mandatory:

Card file	Simpro Premium Mandatory Fields
Customer - Company	Company Name Additional mandatory fields: Company Phone Street Address AU / NZ only: Suburb US / NZ / NL only: City AU / US only: State NL only: Province UK, IE only: Town IE only: County UK only: Postcode Email (only if the customer is provided with the customer portal access)
Customer - Individual	First Name Last Name Additional mandatory fields: Primary Phone Street Address AU / NZ only: Suburb US / NZ / NL only: City AU / US only: State NL only: Province UK, IE only: Town IE only: County UK only: Postcode Email (only if the customer is provided with the customer portal access)
Site	Site Name Additional mandatory fields: Zone Street Address AU / NZ only: Suburb US / NZ / NL only: City AU / US only: State NL only: Province UK, IE only: Town IE only: County UK only: Postcode First Name - Primary Contact Work Phone
Supplier	Supplier Name Additional mandatory fields: AU only: ABN NZ only: GST # UK, IE only: VAT Reg. No. US only: EIN Street Address AU / NZ only: Suburb US / NZ / NL only: City AU / US only: State NL only: Province UK, IE only: Town IE only: County UK only: Postcode Work Phone
Employee	Employee Name Additional mandatory fields: Email Password Security Group (If a User licence has been assigned)
Contractor	Contractor Company Name Additional mandatory fields: Email Password Security Group (If a User licence has been assigned)
Catalogue item	Item Name

Create custom fields for each card file type in System Setup > Custom Fields. Any custom field can be made mandatory to complete by selecting the Mandatory check box. Learn more in How to Use Custom Fields.

Custom fields for assets can also be made mandatory. Learn more in How to Create Asset Types.

Jobs

Create Job	Set the default newly created job as Project A medium to large job with multiple stages. You can then create progress claims (US: progress invoice) to invoice the customer for part of the job, for example, when a stage has been completed. or Service A standard do-and-charge or time and materials job.. Learn more in How to Create a Service Job and How to Create a New Project Job.
Default Description Field	Select whether the Overview or the Cost Centre is the default for the description upon job creation.
Warranty Job Cost Centre	Select the default cost centre for warranty jobs. This is used in conjunction with Automatic Triggers to change warranty jobs to an alternate Job Status after completion. Useful when warranty billing or follow-up processes differ from standard jobs.
Invoice Job	Select Move to Invoiced Jobs to change the stage after fully invoicing a job. Select Leave in Current Stage to leave the job in the current stage.
Lock Job	When a job is locked, select if this locks the Price & Items or Estimates & Price. Locking price and items stops anyone making changes to estimated labour and materials. Locking estimates and price stops anyone changing the sale value of the job, but allows for revised estimates of materials and labour.
Retention - Variations	Select whether new variation sections should be included or excluded in retention calculations by default.
Mandatory Due Date	Select whether to make the Due Date field mandatory when you create a new Service or Project job. If you open an existing job after making the Due Date field mandatory, you cannot SAVE or SAVE AND FINISH the job without entering a due date.
Restrict Archived Jobs	When selected, you cannot edit or schedule archived jobs. Additionally, you cannot change the job stage, or add tasks. Archived jobs can only be opened in 'read-only' mode in Simpro Premium, Simpro Mobile and Connect.
Lock Maintenance Planner Jobs on Creation	To ensure that the sell price of jobs is not impacted by updated labour time or additional materials, you can set up your Simpro Premium build to lock jobs automatically when created with the Maintenance Planner.
Maintenance Planner Job Descriptions	Select to view job descriptions in Detailed or Summary format. In the Summary view, multiple assets of the same type and service level are grouped in a single line, with the corresponding quantity in the job description. In the Detailed view, each asset on the job is listed individually. The job description is usually displayed on invoice forms so the Summary view can prevent your forms from being excessively long, if you test a large number of assets.
Save Maintenance Planner Descriptions to	Select to add maintenance planner An add-on that tracks customer assets and alerts you when they are due to be serviced. descriptions in the Overview, Cost Centre or None. The Maintenance Planner description lists the asset ID, asset type, service level and service date for each of the assets included in a job that is created through Maintenance Planner.

Quotes

Create Quote	Set the default newly created quote as Project or Service.
Default Description Field	Select whether the Overview or the Cost Centre is the default for the description upon quote creation.
Quote Stage	Select the stage of a quote upon creation. Select Restrict Unapproved Quotes to allow only approved quotes to be emailed.
Move Schedules to Job on Converting	Select Yes to send scheduled hours on a quote to the job when the quote is converted. This adds the cost of labour associated with the quote to the job, allowing you to track the costs of preparing the quote prior to winning the job.
Quote Validity	Set the default Quote Validity in days to determine when quotes will expire, as required.
Quote Expiry Date Based On	Select to set the quote expiry based on the quote Created Date or Approved Date.
Mandatory Due Date	Select whether to make the Due Date field mandatory when you create a new Service or Project quote.

Purchase Orders

Order Stage

Select:

Pending to set the default stage of purchase orders as Pending Approval. Purchase orders will have to manually be approved before it is able to be sent to suppliers.
Approved to set the default stage of purchase orders as Approved. Purchase orders will automatically be approved and are able to be sent to suppliers without manual approval.

Default Supplier Invoice Template (Invoice Date)

Select:

No Default Date to display a blank Invoice Date field when you receipt a purchase order.
Purchase Order Date to automatically populate the Invoice Date field with the date defined in the original purchase order.
Today's Date to automatically populate the Invoice Date field with today's date, that is, the date the receipt is currently being created.

Learn more in How to Receipt a Purchase Order.

Default New Customer as	Select to the default for new customers to be Company or Individual.
Customer Type Conversion to Customer on	Select to convert leads to customers upon Quote Creation or Job Creation.